Legal Terms & Conditions

Terms & Conditions

Rules governing access to and use of the Nolin platform.

Last Updated: June 2026

Acceptance of Terms

By accessing or using Nolin, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the platform.

Platform Overview

Nolin is a campus commerce platform that enables students, staff, vendors, cafeterias, canteens, and institutions to manage food ordering, queue reduction, pickup workflows, and related services.

User Responsibilities

  • Provide accurate information.
  • Maintain account security.
  • Use the platform lawfully and responsibly.
  • Respect vendors, institutions, and other users.
  • Not attempt unauthorized access or abuse of systems.

Orders, Payments & Pickups

  • Order availability depends on participating vendors.
  • Pricing is determined by vendors.
  • Estimated preparation times are estimates only.
  • Pickup codes may be required for order collection.
  • Users are responsible for reviewing order details before submission.

Vendor Responsibilities

  • Provide accurate menus and pricing.
  • Fulfill orders responsibly.
  • Maintain food quality and safety standards.
  • Comply with applicable laws and regulations.

Food Quality & Vendor Liability

Nolin is a technology platform that facilitates order placement, queue management, communication, and pickup coordination between users and participating vendors.

Nolin does not prepare, cook, package, manufacture, store, transport, or serve food.

All food items, ingredients, preparation methods, hygiene standards, allergen disclosures, nutritional information, food safety practices, and service quality are the sole responsibility of the respective vendor.

Any complaint relating to food quality, freshness, quantity, ingredients, allergies, food poisoning, contamination, preparation methods, or vendor conduct must be directed to the responsible vendor.

To the maximum extent permitted by law, Nolin shall not be liable for food quality issues, health impacts, allergic reactions, foodborne illnesses, vendor negligence, or disputes arising from products or services supplied by third-party vendors.

Cancellations & Refunds

Cancellation and refund eligibility may depend on order status, vendor policies, payment status, and operational circumstances.

Nolin reserves the right to investigate disputes and determine appropriate resolutions where applicable.

Intellectual Property

Nolin, its branding, logos, software, designs, content, and related materials are protected by applicable intellectual property laws. Unauthorized copying, distribution, or modification is prohibited.

Prohibited Activities

  • Fraudulent activity.
  • Impersonation of others.
  • Unauthorized data collection.
  • Security testing without permission.
  • Disrupting platform operations.

Service Availability

Nolin may modify, suspend, update, or discontinue services at any time. We do not guarantee uninterrupted availability.

Limitation of Liability

To the maximum extent permitted by law, Nolin shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the platform.

Termination

We reserve the right to suspend or terminate access for violations of these Terms, suspected abuse, fraud, security concerns, or legal requirements.

Changes to Terms

We may update these Terms & Conditions periodically. Continued use of Nolin after updates constitutes acceptance of revised terms.

Contact Us

Questions regarding these Terms & Conditions may be directed to:

support@nolin.in